Sales in the DMs

More customers from Instagram, without living in your DMs.

Everyone who's interested gets a reply within seconds, even at night or at the weekend. The right people land in your calendar or on your email list on their own, and you only talk to those ready to buy.

A free 20-minute call. You leave with the numbers worked out for your business, even if we don't work together.

Sound familiar?

People ask. You reply too late.

You post, and people write: “How much is it?”, “Do you have it in M?”, “Do you take bookings on Saturdays?”, “Link?”. Except the messages arrive at 10 pm, at the weekend or right when you're with a client. You see them the next day, reply in a hurry from your phone, and some of those people never write back.

10:14 pm

you: busy, at dinner or already asleep

  • Instagram10:14 pmHow much is it?10 hours without a reply
  • InstagramSat · 10:32 amDo you have it in M?2 days without a reply
  • InstagramWed · 2:05 pmDo you take bookings on Saturdays?you were with a client
  • Instagram11:47 pmLink?9 hours without a reply

by the time you reply, some have bought elsewhere

What it costs you

Every hour of waiting costs you customers

Someone asking about the price is someone ready to buy. A few hours later, they've already bought from whoever replied first.

Research backs this up: companies that respond to an online enquiry within the first hour are nearly 7 times as likely to turn it into a qualified customer as those that respond an hour later, and more than 60 times as likely as those that respond after a day (Harvard Business Review¹). And 71% of social media users in the UK say that if a brand doesn't reply, they buy from a competitor (Sprout Social Index 2025²).

71%of social media users in the UK buy from a competitor if a brand doesn't reply

The odds of turning an enquiry into a qualified customer

Harvard Business Review, 2011

Run the numbers for your business. For example: 10 questions a week, 3 of them from people who would have bought but left because of the late reply, and an average order of 300 lei. That's almost 3,900 lei a month left on the table, before you even count the ads you paid for to bring in those messages.

And then there's your time: an hour a day in the DMs answering the same five questions adds up to more than 20 hours a month when you're not selling, creating or resting.

run the numbers for your business

left on the table every month

almost 3,900 lei

22 hours a month in the DMs, for the same questions

Estimate: 4.33 weeks and 22 working days a month, not counting the ads that brought in the messages.

Let's do the maths together, for free
  1. Harvard Business Review, “The Short Life of Online Sales Leads”, 2011
  2. Sprout Social Index 2025, quoted by LBB Online
The solution

A reply within seconds. In your calendar, only the right people.

I take over the first contact with your customers, from the comment to the booking, with messages written in your tone of voice. You step into the conversation only when it's worth it.

What you gain

No lost leads

Everyone who's interested gets a reply within seconds, not hours.

Your time back

Repetitive questions get answered without you.

Pre-qualified bookings

Only the right people reach your calendar, and they already know what you offer and what it costs.

A contact list you own

Whoever comments becomes a subscriber, not just a like.

Sales while you sleep

The system works at night, at the weekend and while you're on holiday.

Clear numbers

Every month you see how many conversations, leads and bookings came from Instagram.

What it looks like in practice

What it looks like in practice

Pick the situation that looks like your business and follow the conversation.

Free guideautomated assistant, in your toneillustrative

    +1 subscriber on your email list

    The proof

    A person you can call, not a platform

    I spent 3.5 years at Google and trained more than 40 agencies in Romania. I can also run your ads, emails and measurement, so you see the whole path from ad to sale.

    3.5

    years on the Google team

    40+

    agencies in Romania trained by Dan

    How we work

    How we work

    All I need from you are three things: a call, access in Meta Business and your approval of the messages. I do the rest.

    • A call
    • Access in Meta Business
    • Approval of the messages
    1. 01

      A 20-minute call

      You show me what you get in your DMs and what you want to achieve.

    2. 02

      The plan

      I propose the automations with the biggest impact and send you the messages for approval.

    3. 03

      Setup

      I get access through Meta Business, without your Instagram password, and connect everything to your calendar, email or store.

    4. 04

      Launch and report

      We test together, I follow the first real conversations and show you the results every month.

    Packages

    Packages

    Live within 10 days

    Full setup

    You start with the automations built, tested and launched within 10 working days of receiving access.

    • The highest-impact automations, chosen together
    • Messages written in your tone, sent for approval
    • Connected to your calendar, email or store
    • Tested together before launch
    Contact us for pricing

    Kept up to date, month after month

    Monthly management

    The automations stay up to date with your offers and campaigns, the platform is included and you get the results every month.

    • Messages updated for your offers and campaigns
    • Platform cost included
    • Monthly report: conversations, leads, bookings
    • A fix within 24 working hours
    Contact us for pricing

    no risk for you

    The risk is mine

    • The automations run within 10 working days of receiving access and your approval of the messages, or you don't pay for the setup.
    • If an automation stops, I step in within 24 working hours.
    • No multi-year contracts: after the first 3 months you continue month by month, with 30 days' notice. The contacts collected stay yours.
    Frequently asked questions

    Frequently asked questions

    Can't find the answer? You'll get it on the 20-minute call.

    Won't it sound like a robot?

    The messages are written in your tone of voice, with natural pauses. The assistant says openly that it's automated, and you or your team can take over the conversation at any time.

    I don't have many followers. Is it worth it?

    What counts is the people who message you, not the number of followers. If you get few messages, I'll tell you honestly and we'll start with traffic.

    Do you need my Instagram password?

    No. I work on a Meta-verified platform, through the official API. Access is granted from Meta Business and you can revoke it at any time.

    Do I need to subscribe to a platform?

    No. The platform cost is included in monthly management. The contacts collected are yours and I can export them for you at any time.

    Does it work with the tools I already use?

    Yes. It connects directly to the best-known calendar, email, CRM and online store platforms. For anything else, I build the connection.

    Does it work with my ads?

    Yes. Ads can send people straight into the DMs, and the leads can be measured in Meta and Google Ads.

    How long until it's live?

    Within 10 working days of receiving access and your approval of the messages.

    What happens if I stop?

    After the first 3 months you can stop at any time, with 30 days' notice. I switch off the automations and export the contacts collected, so you can keep using them.

    A free 20-minute call

    How many customers are you losing in the DMs right now?

    In 20 minutes I'll show you, using your own numbers, what late replies cost you and which automation would recover the most money. If it doesn't make sense for your business, I'll tell you straight.

    • Free, 20 minutes
    • The numbers worked out for you
    • No Instagram password needed

    Click anywhere on the strip to place the next block yourself.